Terms and Conditions

Terms & Conditions

1. Introduction & Acceptance

Welcome to ecoop.in (“Website”) operated by Ecoop. These Terms & Conditions (“Terms”) govern your access to and use of the Website, including participating in Ecoop’s social media contests. By accessing, browsing, or participating, you agree to these Terms. If you do not agree, please refrain from using our services.

2. Definitions

  • Client/User/You: The individual accessing the Website and agreeing to these Terms.
  • Company/Ourselves/We: Ecoop and its affiliates.
  • Comments: User-generated opinions, reviews, or content posted on the Website.
  • Social Media Contest Participants: Individuals who participate in Ecoop’s official social media campaigns.

3. Cookies & Privacy

  • We use cookies to enhance user experience, in accordance with our Privacy Policy.
  • Your continued access signifies acceptance of our use of cookies.
  • Please review our Privacy Policy for detailed information.

4. Intellectual Property

  • All content, images, logos, trademarks, and materials on ecoop.in are owned by Ecoop or licensors.
  • You may not republish, reproduce, sell, or distribute our content without explicit permission.
  • User Comments are owned by the user, but Ecoop may use, reproduce, or modify them with your consent.

5. Hyperlinks & IFrames

  • External sites may link to our Website if they meet criteria outlined.
  • Creating frames or altering the visual presentation of ecoop.in without consent is prohibited.

6. User Comments & Content

  • Users warrant that their Comments do not infringe third-party rights or contain unlawful material.
  • Ecoop reserves the right to monitor, modify, or remove Comments that violate these Terms.
  • You grant Ecoop a non-exclusive license to use your Comments across all media formats.

7. Linking to Ecoop

  • Approved organizations (e.g., government, educational institutions) may link without prior approval.
  • All link requests from other entities require prior written approval via email at contact@ecoop.in.
  • Link placement must be honest, non-deceptive, and relevant.

8. Content Liability & Responsibility

  • Ecoop is not liable for external content or data on linked sites.
  • You agree to defend Ecoop against any claims arising from your use of linked websites.

9. Privacy & Data Security

  • Our Privacy Policy explains how we collect, process, and protect your data.
  • Participation in contests or interactions on social media may involve public sharing of your information.

10. Right to Modify & Terminate

  • Ecoop retains the right to amend these Terms at any time without prior notice.
  • Your continued use constitutes acceptance of such modifications.
  • Ecoop may modify or discontinue services or features at any time.

11. Disclaimers & Limitation of Liability

  • The website operates on an "as-is" basis; Ecoop does not guarantee continuous availability.
  • Ecoop is not liable for damages resulting from website errors, interruptions, or third-party interactions.
  • To the maximum extent permitted by law, Ecoop disclaims warranties regarding accuracy and completeness.

12. Social Media Contest Terms & Conditions

Eligibility

  • Open to existing Ecoop customers owning official Ecoop products (e.g., GO Mini, Fles Schoon, Mocha).
  • Participants must have a public Instagram account with:
    • Minimum 6 months old.
    • At least 50 followers.
    • Authentic engagement (likes, comments, active posts).
  • Personal accounts only, not business or fake/temporary profiles.

How to Enter

  • Post a clear photo or video of your Ecoop product on Instagram.
  • Tag @ecoop.india in your post.
  • Use the hashtag #HydrateWithEcoop.
  • Keep your profile public until the contest concludes and your winner status is verified.
  • Multiple posts increase chances but do not influence guaranteed rewards.

Freebie & Rewards

  • Only validated posts will be eligible.
  • Rewards are subject to stock and may vary (e.g., Ecoop accessories, products).
  • No cash or product alternative will be provided.

Disqualification

Ecoop may disqualify participants if they:

  • Use newly created or inactive accounts.
  • Post fraudulent content or delete posts post-reward.
  • Engage in spam, fake profiles, or unethical behavior.

Fulfillment & Shipping

  • Shipping within India only.
  • Delivery estimated within 15-20 working days post verification.
  • Ecoop is not liable for delays caused by logistics.

General

  • Ecoop reserves the right to modify or cancel the contest at any time.
  • Participation constitutes acceptance of all rules.
  • Participants agree to handle claims or disputes directly with Ecoop.

13. Final Provisions

  • If any part of these Terms is deemed invalid, the rest shall remain unaffected.
  • These Terms are governed by Indian law.
  • For any disputes, jurisdiction will be at the courts of the Pune.